Re: staffing for websites

In Public Affairs, we manage the campus gateway site (www.berkeley.edu and its offspring), the NewsCenter suite of pages, and various and sundry smaller websites with a staff of four: an editor, a designer/producer, a writer and a manager. We all dabble in each other's specialties as well, so
that there's a fair amount of crossover backup. We report to the director of university communications.

I honestly have no current estimate of how many pages are on the various sites, only that it's in the many thousands, and adds between a handful and dozens of new ones each day.

The Public Affairs web team handles page design and coding, manual content updates, graphics, usability testing (quite limited so far), quality control and most of the etc's. We also do a fair amount of the writing and most of the photography. We contract out what little DB development we've done
so far. We have no content management system, but we do have a Perl-based, web form-driven publishing system that allows non-web writers and admin assistants within Public Affairs to publish basic text files to the website, including automatic entry into our archive pages (though not the main
NewsCenter page - that's entirely hand-rolled in Dreamweaver). Any post-publication changes to the pages, including basic addition of simple images, are handled by the web team.

We don't have anyone in Public Affairs tasked with the hardware end; production server administration is done by IS&T's Central Computing Services, while desktop support and development server administration come from University Relations' Network Computing Services.

Steve McConnell
* * * * * * * * * * * * * *
Web news editor, UC Berkeley
NewsCenter.berkeley.edu

510/643.7789
scm@pa.urel.berkeley.edu
* * * * * * * * * * * * * *

On 27 Oct 2003, at 13:34, Sara Leavitt wrote:

Marilyn,

Thanks for the suggestion re including the answer to "How big is your
unit?" and I would add "How big is your website?"

Here at LHS...

4000+ pages on the site
80K unique visitors/month

~300 employees at LHS
6 Technical Services staff employees
1 Web Developer responsible for overall QA, server maintenance,
database programming, updates on core site 100+ pages, design,
training etc.
~6 content providers update sub-sites directly, with coaching by web developer
occasional design assistance provided by print publications department
occasional database programming provide by other staff programmers

-Sara

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Received on Thu Oct 30 10:24:57 2003