Re: staffing for websites

From: Aileen Paterson <paterson_at_uclink.berkeley.edu>
Date: Wed Oct 29 2003 - 16:07:39 PST

Our unit web site is about 115 pages. It serves as a marketing piece
for the center and an information resource to the campus and general
public. It is not a curriculum portal at all. Content updates,
graphic design, information design, usability, quality control are
all my task to manage (I'm a Program Assistant). I do these with
HTML, CSS, Fireworks and Dreamweaver. No databases currently, but if
we did I would either have to learn how to do it, or we'd try to
source it out on campus if under a time crunch, which so far is not
one of our problems. Server maintenance happens at the L&S level and
works very well for us. Currently we don't have a defined web
strategy (which we really need), so most of the job entails simple
content updates on a weekly basis, on average, and lately some
navigation tweaking. I receive occasional specific directives from
the director, associate director, or MSO, but find it effective to
frequently suggest updates and improvements, ie ideas don't come from
the top.

Content updates take about 10% of my time. Navigation changes can
take up to 30% of my time during a short period. Major design changes
might require a short-term shift in job priorities. We also have one
part-time GSI who, among other things, codes routine updates to about
6 pages on a monthly basis. Tasks are kept quite separate and are
well-defined, which is easy because our site is simple HTML. We both
report to the same person. It's pretty simple to coordinate updates
and approvals using email and a staging site. If there are any
questions or problems with work quality, we confer directly. And I
keep a log of work product and an archive.

Regards,
Aileen Paterson

>>At 10:31 AM 10/27/2003 -0800, Sara Leavitt wrote
>>
>>>Hi Webnet,
>>>
>>>I am exploring redistributing the tasks associated with
>>>maintaining our website and would like to know how others have
>>>done this. How is your website staffed? Who handles day-to-day
>>>content updates, server maintenance, database development, graphic
>>>design, information design, usability, quality control etc? If
>>>you have more than one person responsible, how do you coordinate
>>>efforts? Do they all report to the same supervisor?
>>>
>>>Thanks, Sara
>>>--
>>>____________________________________________________________
>>> Sara Leavitt - Web Developer - Lawrence Hall of Science
>>> email: saral@uclink.berkeley.edu
>>> Ph: (510) 642-8863 - Fax: (510) 642-1055
>>> http://www.lawrencehallofscience.org/
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>>>Webnet information is available at <URL:http://webnet.berkeley.edu/>.
>>>
>>_______________________________
>>

-- 
Doreen B. Townsend Center for the Humanities
University of California Berkeley
220 Stephens Hall
Berkeley, CA 94720
townsend_center@ls.berkeley.edu
510.643.9670
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Received on Wed Oct 29 16:09:01 2003

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