Re: staffing for websites

Chemistry will chime in now... stream of conscience mode...

The college manages its web presence with one FT Web-manager / Applications
Developer, one Publications Editor, two 20-30% time work study students
and 120+ research group / class account owner / operators. These folks do
the heavy lifting for the three main sites and the user accounts.

The 'Web-manager' functions as 'sudo' admin for the staging, application,
and development servers. He is responsible for managing application
development and production environments as well as user account staging and
their synchronization to campus production web server.

Sever security is accomplished by the college windows security manager or
campus web server administrator. Server and web development OS management
is handled by the college computer support team.

All requests for changes and modifications to our main sites and
application are initiated and directly input to our web management database
via the technical contact or webmaster feed back links at the bottom of
every page of every site and application. The requests are then evaluated
and assigned and prioritized for completion This method pretty much assures
the request will get attention sooner or later.

I get about 50 mb of log file a day for 20 mb College of Chemistry, 12 mb
Dept of Chemistry, 9 mb Department of ChemE and about 3 gigs of user accounts.

The DB is administered by our windows security guy, managed by our DBA. As
the college applications developer I design and develop schemas as needed
for the application I build, last count was around 20. And then there is
all the maintenance thereof, again handled by one FT and the two PT WS
students.

I think I have us'ns 'bout as stretched as I can however... I am always
looking for ways to improve. The three main sites are cataloged in the DB
with owners and content managers assigned in the hopes that someday we will
be able to run a virtual update reminder service for the content owners.
User account management is completely DB and app automated with the
exception of the server account creation... soon.

We do not do graphics, all is subcontracted, done by our graphics lab or
otherwise provided.

Usability... some study done a couple of years ago in the process of
creating the three main sites as you see them today but we could use a
tweak no doubt. I try to keep up with it all. Most recent effort was to put
buffer pages 'tween our PDFs and links thereto.

I meet weekly with the Computer Support manager and occasionally the IS
director. I am otherwise pretty much left alone.

Hope this helps...

John

At 10:31 AM 10/27/03 -0800, Sara Leavitt wrote:
>Hi Webnet,
>
>I am exploring redistributing the tasks associated with maintaining our
>website and would like to know how others have done this. How is your
>website staffed? Who handles day-to-day content updates, server
>maintenance, database development, graphic design, information
>design, usability, quality control etc? If you have more than one
>person responsible, how do you coordinate efforts? Do they all report to
>the same supervisor?
>
>Thanks, Sara
>--
>____________________________________________________________
> Sara Leavitt - Web Developer - Lawrence Hall of Science
> email: saral@uclink.berkeley.edu
> Ph: (510) 642-8863 - Fax: (510) 642-1055
> http://www.lawrencehallofscience.org/
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Received on Tue Oct 28 15:17:52 2003