MacBook Pro - Distorted Video Issues and Repair Solution

From: April Roy <april_at_tsw.berkeley.edu>
Date: Thu, 11 Dec 2008 13:02:09 -0800

All,

MacBook Pros manufacturered between approximately May 2007 and
September 2008 may exhibit distorted or scrambled video on the
computer screen, or no video on the screen. This could be caused by
the NVIDIA GeForce 8600M GT graphics processor.

If the specified graphics processor in your MacBook Pro has failed,
or fails within two years of the original date of purchase, Apple
will repair free of charge, even if the MacBook Pro is out of it's
original one year warranty. Apple will also refund a related repair
expense.

For more details go to : http://support.apple.com/kb/TS2377

Other related link:
http://www.theinquirer.net/inquirer/news/921/1049921/inquirer-confirms-apple-macbook-pros-have-nvidia-bad-bump-material

Campus customers can take affected machines to DOCS repair on campus:
Hearst Field Annex- Building D25
Note: a new repair drop-off location will be available soon.
For more information go to: http://ist.berkeley.edu/docs/signingup
(510) 643-6937

Regards,

-- 
	April
April Roy, Manager
Technology Acquisition & Sales
Information Services & Technology-Client Services
Hearst Field Annex, Building D21
University of California
Berkeley, CA 94720-4860
Tel. (510) 643-7119     |  fax (510) 643-6201     |  email 
april_at_tsw.berkeley.edu
For more information on TAS - visit our web  http://ist.berkeley.edu/cs/tas/

 
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Received on Thu Dec 11 2008 - 13:02:25 PST

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