Re: New Ticket system for IS&T ??

At 15:34 -0700 2007-10-04, Joyce Martin <jmartin_at_cp.berkeley.edu> wrote:
>Hi - I've been receiving quite a few emails that look to me like
>ticket system auto-replies....did I miss an announcement in the IT
>world? I thought perhaps someone was testing, but now I am noticing
>my "corrrespondence" with different units of IS&T is generating an
>email auto-response.

   Some background on this and other related changes, from an iNews
release in mid-September 2007:

   "IST Service Desk is introducing procedural and technology changes"
   http://istpub.berkeley.edu:4201/bcc/Fall2007/987.html

Aron Roberts
Information Services and Technology

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Received on Thu Oct 04 2007 - 16:20:51 PDT