Quicktime & TIFF (LZW) decompressor needed to see this picture

Dear Folks,

Out of all the years I've been doing computer work, believe it or not
this is the first time I ran into this problem.

One user composed a paper with images on a Mac using Word. He emailed
this paper to a Windows 2000 user running Office 2000.

Everything seems okay except one of the images is not there and has a
placeholder that says "Quicktime & TIFF (LZW) decompressor are needed to
see this picture"

I have not found a solution for it, except for the writer of the paper
to save the images into a different graphic format.

Is there a way to solve this problem on the Windows side? I installed
the latest version of Quicktime on the PC and that didn't help.

Lemme know! Knowledge is power.

-- 
Bruce Satow
Space Physics Research Group
Space Sciences Laboratory
University of California
Berkeley, California 94720-7450
(510) 643-2348
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