RE: Calmail, odd behavior

Bernie,

Just some information on the date of migration completion would be helpful.

We've had a few of these same problems. We don't know if those are the only accounts, or if they are the tip of the iceberg.

Peggy

> -----Original Message-----
> From: owner-micronet-list_at_lists.berkeley.edu
> [mailto:owner-micronet-list_at_lists.berkeley.edu] On Behalf Of
> Bernie Rossi
> Sent: Tuesday, April 10, 2007 2:35 PM
> To: Johnathon P Kogelman; micronet-list_at_listlink.berkeley.edu
> Subject: Re: [Micronet] Calmail, odd behavior
>
> Hi Johnathon,
>
> The two issues you are having are probably due to the accounts being
> migrated from CommuniGate Pro to Cyrus. We are currently migrating
> the last remaining accounts and hope to have the entire system on
> Cyrus shortly.
>
> I believe in the message which we sent out to all users about the
> migration, we did say that aliases would no longer work for logging
> in once the account had been migrated to Cyrus (although I can't for
> the life of me find a copy of it!!). The CalMail web client has been
> shut down to alias logins for quite some time.
>
> As for the unread/read status, are these POP with Leave Mail on
> Server users? I would be happy to work with you off-line on these to
> see if we can find a solution.
>
> Thanks,
>
> Bernie Rossi
> Supervisor, Collaborative Tools Help Desk, IST-Service Desk
>
>
> At 12:48 PM -0700 4/10/07, Johnathon P Kogelman wrote:
> >Hello,
> >
> >I am receiving a number of reports regarding odd issues with Calmail
> >this week. Users have noticed when Eudora is picking up new
> >messages; Calmail does not update the status from unread to read,
> >according to the web client. In addition users that have Eudora as
> >their email client use an alias to log into their accounts are now
> >unable to do so, they receive a error stating something to the
> >effect that 'this login is disabled'. If Eudora is configured to use
> >the true account name instead of an alias, Eudora works fine.
> >
> >These are minor issues, due to the fact that they appeared at
> >roughly the same time, they causes some alarm. Have there been
> >changes to Calmail that might explain these odd yet recent glitches?
> >
> >Thank you,
> >Johnathon
> >
> >~~~~~~~~~~~~~~~~~~~~~~~~~
> >Johnathon P. Kogelman
> >Operations Manager
> >Chemistry, Information Systems
> >(510) 642.4838
> >jpkogelman_at_berkeley.edu
> >
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Received on Fri Apr 13 2007 - 10:11:15 PDT