Re: Re: [MAGNet] Vista and Symantec Client Security

Roy,

Thanks for the info. None of the tools worked for me. I only found success
by completely removing SCS through the registry.

Andre

On 4/10/07 4:12 PM, "Roy A. Baril" <rbsys_at_berkeley.edu> wrote:

>
> Andre,
>
> You will have to make sure he is logged on as the administrator. I
> would try to uninstall all of the Norton products on the computer,
> including the one that came with the computer and then re-install.
> Hope this helps.
>
> Norton Removal Tool (if you have problems):
> http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open
> &docid=2005092709200113&nsf=sharedtech.nsf&view=docid
>
> Remove Norton page:
> http://service1.symantec.com/Support/sharedtech.nsf/docid/2007020923124413?Ope
> n&src=symsug_us&docid=2005092709200113&nsf=sharedtech.nsf&view=docid
>
> Another place to find out about removal:
> http://www.neowin.net/index.php?act=view&id=37406
>
>
> The only other way is to hack the registry, but this is not advised
> if you have not done it before.
>
> Best,
>
> Roy
>
> At 02:18 PM 4/10/2007, Andre Porter wrote:
>> I'm supporting someone who took the plunge and performed an update install
>> of Vista Business over Win XP Pro SP2. Unfortunately, the individual didn't
>> uninstall SCS first, so now he gets messages saying he doesn't have
>> permission to modify the Symantec software. Add/Remove program will not
>> remove SCS and he can update to Symantec AntiVirus 10.2 (Vista) because it
>> says Symantec Antivirus is already installed. I tried the NoNav (early
>> adopters) tool on the C_at_B site, but no luck.
>>
>> Computer: Macbook 2GH, 2GB running Parallels VM set for Vista (Vista install
>> looks OK except for this problem)
>>
>> Any thoughts? I'm trying to avoid the manual uninstall requiring all the
>> manual registry edits.
>>
>> Sorry for the cross post, but I since a Mac and Parallels was used...
>>
>> Thanks,
>>
>> Andre
>>
>> Andre Porter
>> Administrative Specialist
>> UC Berkeley Retirement Center
>> 2 Boalt Hall #7200
>> Berkeley, CA 94720
>>
>> Ph: 510.642.5461
>> Fx: 510.643.1460
>> E: asporter_at_berkeley.edu
>> Web: http://thecenter.berkeley.edu
>> ----
>> Go Bears!
>> http://www.calbears.com
>>
>>
>>
>>
>>
>>
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>
> Roy A. Baril
> Director of Technology
> U. C. Berkeley Graduate School of Journalism
> 121 North Gate Hall
> Berkeley, CA. 94720
> (510) 643-9215
>
>
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Received on Wed Apr 11 2007 - 13:52:32 PDT