Re: Calmail, odd behavior

Hi Johnathon,

The two issues you are having are probably due to the accounts being
migrated from CommuniGate Pro to Cyrus. We are currently migrating
the last remaining accounts and hope to have the entire system on
Cyrus shortly.

I believe in the message which we sent out to all users about the
migration, we did say that aliases would no longer work for logging
in once the account had been migrated to Cyrus (although I can't for
the life of me find a copy of it!!). The CalMail web client has been
shut down to alias logins for quite some time.

As for the unread/read status, are these POP with Leave Mail on
Server users? I would be happy to work with you off-line on these to
see if we can find a solution.

Thanks,

Bernie Rossi
Supervisor, Collaborative Tools Help Desk, IST-Service Desk

At 12:48 PM -0700 4/10/07, Johnathon P Kogelman wrote:
>Hello,
>
>I am receiving a number of reports regarding odd issues with Calmail
>this week. Users have noticed when Eudora is picking up new
>messages; Calmail does not update the status from unread to read,
>according to the web client. In addition users that have Eudora as
>their email client use an alias to log into their accounts are now
>unable to do so, they receive a error stating something to the
>effect that 'this login is disabled'. If Eudora is configured to use
>the true account name instead of an alias, Eudora works fine.
>
>These are minor issues, due to the fact that they appeared at
>roughly the same time, they causes some alarm. Have there been
>changes to Calmail that might explain these odd yet recent glitches?
>
>Thank you,
>Johnathon
>
>~~~~~~~~~~~~~~~~~~~~~~~~~
>Johnathon P. Kogelman
>Operations Manager
>Chemistry, Information Systems
>(510) 642.4838
>jpkogelman_at_berkeley.edu
>
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Received on Tue Apr 10 2007 - 14:52:38 PDT