Re: E-mail passwords

I always tell users to think of a word that they will remember, then
put "." in between each letter. Example:

o.s.k.i.b.e.a.r

As long as it is 8 characters or longer, it works every time.

Bernie

At 3:22 PM -0800 11/15/06, Greg Merritt wrote:
>I find that most users require about five attempts to come up with a
>password that satisfies all of the rules for CalMail passwords.
>
>I have seen users who need more than five minutes to complete this
>task. Seriously -- five real minutes.
>
>If I'm walking someone through the process, I pre-warn them that
>they will most likely fail their first several attempts. This
>avoids the potentially socially awkward situation of a user failing
>repeatedly at what appears to be a simple task. I think it also
>helps reduce anxiety as they repeatedly fail. I get the sense that
>reducing user anxiety in this way probably increases the likelihood
>of solving the puzzle.
>
>-Greg
>
>
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Received on Wed Nov 15 2006 - 16:31:30 PST