Re: Eudora Crashing on Start Up: Unhandled Exception Message

Thanks for all the suggestions. The machine also had a copy of
Backdoor.Haxdoor.O. After handling that I tried most of the suggestions,
but the one that worked on this machine included the following steps:

1. Renaming the Eudora Application/Data folder
2. Reinstalling Eudora to a new Eudora Application/Data folder
3. Copying the users mailboxes, address book, etc. to the new Eudora folder.

Thanks again,

Andre

On 8/10/06 2:21 PM, "Usha Manandhar" <usha@berkeley.edu> wrote:

> Hi Andre,
>
> I had that kind of problem before. what you have to do is
> 1) Close Eudora if it is running.
> 1) Open the Eudora folder ( or the folder where there are all the mail boxes)
> 2) Rename in.mbx to something like in_OLD.mbx.
> 3) Copy one of the boxes like Out.mbx, or trash.mbx or other mbx which has
> least amount or smaller in size.
> 4) Paste the copied file into the same folder.
> 5) Rename the file which was just pasted ( copy of Out.mbx or copy of ...
> .mbx) to in.mbx
> 6) Run Eudora.
>
> It will give a message "the table of content was damaged or will repair
> ......" something like that. Just click on yes. Then you can run Eudora.
>
> 7) Check the message in in_OLD box. The last one ( latest one) might be
> causing the problem. So, delete the message.
>
> 8) Now you have two (in) boxes. - new in.mbx and old in_OLD.mbx. You can
> either move all the email from in_OLD box to new in box or rename the file
> in_OLD.mbx to in.mbx in the folder where you have all the mail boxes.
>
> Try it.
>
> Usha
>
>
> At 12:40 PM 8/10/2006, you wrote:
>> Hi Micronet,
>>
>> A WinXP Pro machine running Eudora 6.2 displayed an unhandled exception
>> message upon start up. After forcing it to quit through Task Manager the
>> inbox was rebuilt only to fail again. I'm currently working my way through
>> the steps listed at http://www.eudora.com/techsupport/kb/1735hq.html.
>> <http://www.eudora.com/techsupport/kb/1735hq.html.%A0> I've
>> completed Step 4, and will start Step 5 in an hour or so.
>>
>> Eudora send mail, but the check mail menu item and toolbar icon appear to do
>> nothing at all. Anyone have ideas or experience with a similar issue?
>>
>> Thanks,
>>
>> Andre
>>
>> Andre Porter
>> Administrative Specialist
>> UC Berkeley Retirement Center
>> 2 Boalt Hall #7200
>> Berkeley, CA 94720
>>
>> Ph: 510.642.5461
>> Fx: 510.643.1460
>> E: asporter@berkeley.edu
>> Web: http://thecenter.berkeley.edu <http://thecenter.berkeley.edu/>
>>
>>
>>
>>
>>
>>
>>
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> * * * * * * * * * * * * * * * * * * * * * * * * *
> Usha Manandhar
> UC Berkeley
> 2111 Bancroft Way
> Berkeley, CA 94720
> http://ist.berkeley.edu/
> <http://ist.berkeley.edu/> * * * * * * * * * * * * * * * * * * * * * * * * *

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Received on Fri Aug 11 15:37:40 2006