When we contact Symantec for support RE: an un-installation issue, we
were given a URL to a file sharing site along with a username and
password. The site contained NoNav along with other tools, including a
removal tool for SCS 3, SCScleanwipe. Both tools worked well for us --
if these tools could be made more widely available it would be very
useful to many.
-- Allison Henry Communication and Network Services University of California, Berkeley International & Area Studies Computer Support wrote: > Hi Roger > I use the copy Symantec sent me a while back. Perhaps its an in-house > tool, because when I went to look for a link, there wasn't one on their > site. > I will send it to you (and Karl) in a separate email as an attachment > and you can talk to Symantec about it. Then maybe it can be made more > widely available if it meets your standards. > Bill > > At 03:39 PM 3/6/2006, Roger Rosenblum wrote: > >> Hi Bill, >> >> This is the first I've heard of NoNav, and I have had occasion to >> deal with Symantec Techsupport rather often. They never mentioned >> it in my queries about removing Symantec products. >> >> But that said, if it works that's great...do you have a bookmark >> for the download? >> >> Thanks, Roger >> >> ********************************************************************** >> Roger Rosenblum <rsr@Berkeley.Edu> >> Workstation Software Support Group, IST/WSS >> University of California, Berkeley, Ca 94720 >> ********************************************************************** >> >> On Mon, 6 Mar 2006, International & Area Studies Computer Support wrote: >> >> > Date: Mon, 06 Mar 2006 15:16:43 -0800 >> > From: International & Area Studies Computer Support >> <iascss@berkeley.edu> >> > To: Karl R. Grose <karlgrose@berkeley.edu> >> > Cc: Charles E. James <cejames@berkeley.edu>, >> micronet-list@lists.berkeley.edu >> > Subject: Re: [Micronet] Windows and Norton - CPU 99% >> > Resent-Date: Mon, 06 Mar 2006 15:28:24 -0800 >> > Resent-From: <rsr@socrates.berkeley.edu> >> > >> > Hi Karl >> > Why this multi step method instead of just using the NoNav utility? >> Is it >> > a cleaner method? We have had really good luck with NoNav, which I >> > originally got from Symantec support. >> > Thanks >> > Bill Gross >> > >> > At 09:57 AM 3/3/2006, Karl R. Grose wrote: >> > >Hi Charles, >> > > >> > >On Fri, March 3, 2006 09:46, Charles E. James wrote: >> > > >> > > > I have a user running a Windows 2000 Professional system with Norton >> > > > Security Suite installed. Yesterday the system displayed a >> overheated >> > > >> > >Here are pointers in the IST KB to three articles on manually >> uninstalling >> > >SCS and other Norton security programs that may help: >> > > >> > > http://kb.berkeley.edu/cgi-bin/kb/answer.pl?question=kb470 >> > > >> > >--Karl >> > > >> > > > warning and shut down. The system came back up and the fans are all >> > > > fully functional. I suspect the software for the overheating was >> faulty. >> > > > All three fans are running full blast and have done so since this >> > > > occurred yesterday afternoon. The office is cool and a fan is >> running as >> > > > well. >> > > > >> > > > When the user booted up this morning the O/S was slow. It turns >> out the >> > > > the NISSERVICE.exe (Norton firewall service) is running at >> 99%CPU and >> > > > remains in that mode no matter how long we wait. I can not turn >> > > > off/disable the process. I can not access the add and remove program >> > > > system cause Norton is hogging the resources. I can't remove >> Norton from >> > > > within safe mode either. I can't disable the firewall since the icon >> > > > never appears in the system tray. >> > > >> > > >> > > >> > >> >------------------------------------------------------------------------ >> > >The following was automatically added to this message by the list >> server: >> > > >> > >For information about Micronet, including subscribing to >> > >or unsubscribing from its mailing list and finding out >> > >about upcoming meetings, please visit the Micronet Web site: >> > ><http://micronet.berkeley.edu/>. >> > >> > >> > ---------------------------------------------------------------------- >> > Computing Support Services iascss@uclink.berkeley.edu >> > International and Area Studies voice: (510) 642-2522 >> > University of California, Berkeley fax: (510) 642-9466 >> > >> http://www.ias.berkeley.edu <http://www.ias.berkeley.edu/> >> > ---------------------------------------------------------------------- > > > ---------------------------------------------------------------------- > Computing Support Services iascss@uclink.berkeley.edu > International and Area Studies voice: (510) 642-2522 > University of California, Berkeley fax: (510) 642-9466 > http://www.ias.berkeley.edu > <http://www.ias.berkeley.edu/>---------------------------------------------------------------------- > ------------------------------------------------------------------------ The following was automatically added to this message by the list server: For information about Micronet, including subscribing to or unsubscribing from its mailing list and finding out about upcoming meetings, please visit the Micronet Web site: <http://micronet.berkeley.edu/>.Received on Tue Mar 7 10:17:59 2006
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