Re: Problem with new Dell

Michael,

Goto Dell's website and see if there is a BIOS update. If there is one,
update it and see if this helps.

pete

Michael Rimar wrote:

> Hi all:
>
> Dimension 9100 just arrived. User reports this problem:
>
>> 1. If I have anything plugged into USB (e.g, memory stick, backup
>> drive, laser mouse), the system will not boot. It gets hung up on
>> opening screen which says to press Ctrl I to enter configuration (but
>> doesn't even respond to this). The system works fine if I remove the
>> peripheral. Also, these same peripherals work fine if I plug them in
>> after booting but then I have to remove each time.
>
>
> even if just one device (the memory stick, which doesn't require any
> user installed driver) is plugged, the computer hangs on startup -
> after the brief display of the "enter Ctrl+I" prompt.
>
> Any suggestions before we call Dell?
>
> thanks Michael
>
> ------------------------------
> Michael Rimar
> Administrative Assistant
> UC Botanical Garden
> 200 Centennial Drive #5045
> Berkeley, CA 94720-5045
> 510-642-0849
> fax 510-642-3012
> http://botanicalgarden.berkeley.edu
> <http://botanicalgarden.berkeley.edu/>------------------------------
>

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Received on Fri Dec 2 11:45:46 2005