Re: IBM service/support

Hello,

The IBM support phone number to phone is 1-800-426-7378.

April

April Roy, Manager
UC Berkeley's Campus Computer Store offering Sales, Repair, & Support
The Scholar's Workstation is a Division of IS&T, Workstation Support Services
(510) 643-7119
(510) 643-6951 fax
http://www.tsw.berkeley.edu

At 1:11 PM -0700 10/18/05, Sean Frye wrote:
>Does anyone know the number for us to call for IBM support? I have
>an LCD monitor (from dell) which has a native res of 1680 x 1050
>connected to an IBM x40. Literature for the x40 says it supports
>resolutions up to 2054 x ??, and I can indeed set the resolution of
>the desktop to 1680 x 1050 when the dell LCD is connected. The
>problem is that the monitor is noticeably fuzzy (especially text)
>when connected via Dell's supplied VGA cable (and from what I've
>read the x40 doesn't support DVI), though when I connect that
>monitor via DVI to my laptop the picture is crystal-clear. Time
>permitting, my next step will be to see if connecting the monitor to
>another computer via analog/vga looks any different.
>I've done all the standard things such as making sure I'm in the
>LCD's native res, made sure the LCD did its auto-adjusting for best
>picture, and also tried manually configuring settings, to no avail.
>I've come across some information that suggests the quality of Dell
>cables may not be up to par, but we'd like to avoid shelling out
>~$100 - $150 for some top-of-the-line cables if its not a likely
>cause. Thanks in advance.
>
>Sincerely,
>
>Sean Frye
>
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Received on Thu Oct 20 16:44:06 2005