Re: strange eudora problem fixed

In the message "[Micronet] strange eudora problem fixed", dated
2005-03-01, tedcrum@socrates.Berkeley.EDU wrote:

>This afternoon one of my users started having trouble with his email. No
>surprise! He is using Eudora621 on XP with a uclink return address, and
>his setup had been working fine until today.
>
>But his problem was that he could not _read_ mail; he got the Eudora error
>message that the server did not accept SSL.
>
>I went over every option screen with the excellent Calmail Knowledge Base
>#404 in hand, several times; had the password be forgotten, killed the
>firewall; nothing worked.
>
>So out of desperation I did the Eudora Boot to the Head: Holding control
>and shift while selecting Options from the Tools menu. Dang thing started
>working fine. What a program!

   An excerpt from an unrelated but still relevant Eudora Knowledge
Base article, which amplifies on the last-ditch - but apparently
effective in this instance - technique that Ted is referring to,
above:

>... you may have a corrupt Eudora settings file. You will need to
>reset your settings file
>
>to fix this, to do so please follow these simple steps:
>
>Hold down Control+Shift keys.
>
>While holding down these keys go to the Tools\Options menu.
>
>You will get a warning message saying "Eudora is about to strip all
>but the most vital settings".
>
>Let go of Control + Shift, and click on Yes.
>
>The program will now close on its own.
>
>You will not lose any data such as mailboxes, address books or the
>POP and SMTP server information.
>
>When you open Eudora again your default settings will be restored.

FYI,

Aron Roberts
Workstation Software Support Group

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Received on Tue Mar 1 15:03:42 2005