Re: sbc filter/outgoing mail

Hi,

We have heard reports that SBC's filtering of outgoing mail has not yet
been set up for all users. We have also heard that SBC will be
filtering on alternate ports as well, in particular the message
submission port (587) and SMTPS port (465) which, as Karl pointed out,
CalMail now support. It would be helpful to hear from any users that
have filtering turned on if they are getting outgoing mail blocked on
ports 587 and 465 as well.

Actually, we'd also like to know, having gone through the opt out
process, if the alternative ports are unblocked as well.

If you need help configuring your client, please check with CalMail
consulting.

Thanks,
Tony Roybal
WSG

On Jan 25, 2005, at 8:17 AM, Michael O'Hare wrote:

> Not sure what you mean by "the problem is fixed"...if you configure
> Eudora to send through sbc's server, sbc accepts only mail "from" your
> sbc address. SBC techs had a terrible time understanding a user
> wanting to use any other email address but theirs...
>
> Others may have found other fixes, but as far as I can tell there is
> no alternative to filling out the form on sbc's abuse page to opt out
> of the filter, and then staying after them by phone until they
> actually do it. If this helps: they have to remove the filter for the
> main account and all subaccounts, and the high-level tech had to
> 'rebuild my file' and I had to cycle my dsl sign-in off and back on.
> It's possible the last was the key act; try turning your modem off and
> on when the 24 hrs they promise for the filter removal have passed.
>
> At 12:04 AM 1/25/2005 -0800, Mark Ingles wrote:
>> I had the same problem sending berkeley mail through an SBC dsl
>> connection. After poking around SBC's site, I discovered they now
>> require SMTP authentication on port 25. The problem is fixed using
>> smtp.sbcglobal.yahoo.com with an account name and password. Here's the
>> link to their support doc:
>>
>> http://support.sbcglobal.net/article.php?item=4640
>>
>> Port 25 filters
>>
>> For All Applications, All Operating Systems, and All Domains
>>
>> SBC Internet Services (SBCIS) is taking positive steps to help combat
>> junk email and spam. In addition to network upgrades, free spam
>> filtering and anti-virus software, SBC is implementing outbound SMTP
>> port controls to ensure the SBC network is as reliable as possible for
>> our Members.
>>
>> SBCIS began filtering Port 25 to separate outbound SMTP mail from
>> dynamic IP mail. Most SBCIS Members already use SBCIS or Yahoo! SMTP
>> mail servers for outbound email and will not be impacted by this
>> filter.
>>
>> Members not using Web mail access or SBC mail servers, such as a
>> private company or university mail server, will not be able to send
>> outbound email until one of the following actions are taken:
>>
>> 1. Convert your outgoing mail to the SBC mail servers.
>> http://support.sbcglobal.net/article.php?item=285
>> 2. Contact your server administrator for information about alternate
>> access methods allowing connectivity to the 3rd party mail server
>> (i.e., VPN, Web mail or Outlook Web Access).
>> 3. Request that SBC removes the SMTP port filter from your account:
>> on
>> our Abuse of Service form, enter the details of your request in the
>> Abuse Description field.
>>
>>
>> On Jan 24, 2005, at 11:20 PM, Michael Sinatra wrote:
>>
>>> Karl R. Grose wrote:
>>>> Michael O'Hare wrote:
>>>>> has anyone succeeded in getting sbc yahoo to remove the filter from
>>>>> port 25 so one can send berkeley email from Eudora with an sbc dsl
>>>>> line?
>>>> Is SBC Yahoo also blocking the submission port (587) and the smtps
>>>> port (465)? CalMail now supports both of these as well as port 25
>>>> for
>>>> SMTP. For 587, use of STARTTLS and AUTH is the preferred
>>>> configuration.
>>>
>>> Hmmm...
>>>
>>> I am currently at my SBC DSL line (I got it before it was SBC Yahoo,
>>> but I am not sure if that makes a difference):
>>>
>>>> telnet calmail 25
>>> Trying 128.32.61.103...
>>> Connected to calmail.Berkeley.edu.
>>> Escape character is '^]'.
>>> 220 calmail.berkeley.edu ESMTP Unsolicited electronic mail
>>> advertisement prohibitedunder California law.
>>> http://itpolicy.berkeley.edu/bpc17538.html
>>> quit
>>> 221 calmail-fe1.berkeley.edu CommuniGate Pro SMTP closing connection
>>> Connection closed by foreign host.
>>>
>>> Looks like they're not even blocking TCP port 25.
>>>
>>> My current IP address is 68.120.138.207
>>> (adsl-68-120-138-207.dsl.snfc21.pacbell.net). Michael, can you try
>>> it
>>> from your location?
>>>
>>>
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>>
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Received on Tue Jan 25 10:36:07 2005