Re: [comp-mgrs] Current CalMail problems

Thanks for the update - unfortunately I was unable to read it until I had
fixed the problem!

At 12:14 11/18/2004, Bernie Tower wrote:
>During the migration yesterday of accounts to the new storage location, a
>small subset of accounts became corrupted. The corruption only affected
>the settings file for the accounts, which includes the password, Real Name
>and any filter rules. No mail folders were affected.
>
>We are currently in the process of isolating which accounts were
>affected. Once we have a list, we will begin restoring the settings files
>from our backups.
>
>At this time, anyone who is experiencing problems can go to the Berkeley
>Internet Link page (http://bilink.berkeley.edu) to change their
>password. They will need to verify their identity using their CalNet ID
>and passphase. If a user has changed their password during this time,
>that change will be incorporated into the new file.
>
>We do not have an exact count at this time of how many users were
>affected. If anyone has called into the Consulting line and left their
>number, we will be returning those calls when the problem has been resolved.
>
>We apologize for any inconvenience this has caused you and your users.
>
>Thanks for bearing with us,
>
>Bernie Tower
>CalMail Consulting

Ignorance more frequently begets confidence than does knowledge. -Charles
Darwin, naturalist and author (1809-1882)

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
Larry M. Jones
School of Optometry, UC Berkeley
360 Minor Hall, Berkeley, CA 94720-2020
Phone 510/642-8664, Fax 510/643-5109
mailto:ljones@uclink4.berkeley.edu
$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

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Received on Thu Nov 18 15:15:24 2004