Uninstalling Norton AntiVirus [was Re: Symantec rep]

Hi Bill,

At 16:14 -0800 2004-11-17, International & Area Studies Computer Support wrote:
>We've had 2 incidents where the new version of SCS would not go on
>after updating to XP SP2. This was after a complete uninstall of
>the old version. Error 1714 comes up... "The older version of
>Norton Anti-virus cannot be removed..."

   You can find instructions on completely un-installing Symantec's
software, including older versions of Symantec AntiVirus Corporate
Edition (SAVCE) and Norton AntiVirus, at:

   http://cab.berkeley.edu/help/faqs/scs2/scs-uninstall.html
   (Under the subhead "How to Uninstall")

   If you try (or have tried) these instructions, and still encounter
this problem, please let us know.

Aron Roberts
Workstation Software Support Group

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Received on Wed Nov 17 17:06:54 2004