Re: Hyperion Plugin with SP1 Errors

We had this problem yesterday. Through a process of elimination we found
it was a problem on the server side, not the client side. I think it might
be overload on the new system but I'm not sure.

I went back in this morning, followed the documentation and the
installation worked fine.

Also, watch for pop-up blockers used in Yahoo or Google toolbars.
Bill Gross

At 06:18 PM 11/16/2004 -0800, Alex Kim wrote:

>We seem to be having some complications when going through the
>instructions to install the Hyperion plugin. We make it through the first
>two parts fine. When we log back into the reporting tool
>(<https://reportportal.berkeley.edu/>https://reportportal.berkeley.edu/)
>using our Calnet ID, it tries to go to the Personal Page but hangs and
>only gives a white screen. The loading bars barely go up. We configured IE
>the correct way and are running completely updated Windows SP1 systems.
>
>
>
>We found if we install SP2 and try it right after then it works without
>problems. If possible, we would like to keep our machines on SP1. Is
>anyone else getting this same error? Thanks
>
>
>
>Alex Kim
>
>Technical Coordinator
>
>IT - Housing and Dining Services
>
>

----------------------------------------------------------------------
Computing Support Services iascss@uclink.berkeley.edu
International and Area Studies voice: (510) 642-2522
University of California, Berkeley fax: (510) 642-9466
                                            http://www.ias.berkeley.edu
----------------------------------------------------------------------

------------------------------------------------------------------------
The following was automatically added to this message by the list server:

For information about Micronet, including subscribing to
or unsubscribing from its mailing list and finding out
about upcoming meetings, please visit the Micronet Web site:
<http://micronet.berkeley.edu/>.
Received on Wed Nov 17 13:43:40 2004