Re: Eudora Help

From: Aron Roberts <aron_at_socrates.berkeley.edu>
Date: Mon Oct 04 2004 - 11:52:36 PDT

Hi Larry,

   You're in luck - this issue has been covered, albeit not
specifically mentioning the error you've encountered, in a recent
Micronet discussion:

   http://ls.berkeley.edu/mail/micronet/2004/1359.html

   Here's one more article that provides clearly-written information
about this issue:

   http://www.uic.edu/depts/accc/software/eudora/sav2.html

   The gist of the issue seems to be that a temporary file created by
Eudora in its Spool folder has been quarantined by your Norton
AntiVirus (or Symantec AntiVirus) program, and thus was moved from
the path location where Eudora expected to see it.

Aron Roberts
Workstation Software Support Group

At 11:08 -0700 2004-10-04, Larry M. Jones wrote:
>Greetings,
>
>Starting this morning, I repeatedly have gotten a message that says,
>"Could not open the file C:\Program FIles
>Qualcomm\Eudora Mail\spool\30313BA4.RCV for reading
>
>Cause: No such file or directory exists. (2)"
>
>The Eudora knowledgebase says that this is caused by Norton
>AntiVirus and it can be fixed by excluding the spool directory from
>the files to be monitored. The knowledgebase says this about the
>spool folder:
>
>"The spool folder is for holding attachments that wouldn't exist if
>they weren't parts of messages. The most common way this happens is
>when forwarding or redirecting a message that has attachments; a
>copy of all the attachments is made in the spool folder. The copies
>in the spool folder remain until the message they belong to is
>emptied from Eudora's trash."
>
>I have not been sending or redirecting any emails that I am aware
>of. My question is this: What is happening here? Is this
>something I should worry about or is this an anomalous event, best
>ignored?
>
>Thanks,
>
>Larry
>
>$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $
>Larry M. Jones
>School of Optometry, UC Berkeley
>360 Minor Hall, Berkeley, CA 94720-2020
>Phone 510/642-8664, Fax 510/643-5109
>mailto:ljones@uclink4.berkeley.edu
>$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $

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Received on Mon Oct 4 11:54:19 2004

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