Re: Word 2001 for Mac not showing menus

At 13:23 -0700 2004-04-06, International & Area Studies Computer Support wrote:
>Hi
>I've got a user who has Word 2001 for Mac running in Mac OS 9.0.4
>The problem:
>Though they can type in text, the menus don't work. There is
>nothing in the drop down menus except for the Fonts and maybe a few
>others, but when you try to click on anything at all in the menus,
>Word closes and this error pops up...
>"Microsoft Word has unexpectedly quit because of an error of type 2 occurred"

   The two articles below suggest various preferences and template
files that can be removed to resolve this problem:

   http://word.mvps.org/FAQs/WordMac/Word2001Menus.htm
   http://www.vikingnet.net/technology/troubleshooting/wordinsert.htm

Aron Roberts
Workstation Software Support Group

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Received on Tue Apr 6 13:36:24 2004