From: Aron Roberts (aron_at_socrates.Berkeley.EDU)
Date: Mon May 19 2003 - 13:12:11 PDT
Hi Charles,
At 12:48 -0700 2003-05-19, Charles E. James wrote:
>I have a user who's display is malfunctioning. When booted it is
>very dark. After a few minutes it sometimes comes to full brightness
>(normal display). Sometimes it requires a slight physical adjustment
>(the user will move the display a little or taps on the side where
>the display attaches to the main unit).
>
>Sometimes while it is running normal it will suddenly fade into
>darkness (you see outlines of icons etc but darkness dominates). ...
>
>Anyone have an idea of what is wrong? ( I suspect a loose connection
>or sudden display death syndrome) Is it worth repairing? If yes, any
>idea's on the success ratio? Considering that a new latitude runs
>about $1500, is the repair costs worth it?
There are many third-party companies that repair laptop computer
LCD displays, not to mention the many repair options -- via
authorized service centers, onsite repairs, and/or mail-in repairs --
that may be available through Dell and other laptop manufacturers.
To give you some idea of what such repairs might cost, one of these
third-party repair depots has conveniently provided a detailed
breakdown of the costs of the individual parts which frequently fail
in LCD displays, together with that company's labor costs:
http://www.repairlcd.com/lcdrepair.html
While I have absolutely no experience with this specific company,
this page might help guide you in identifying the potential types of
repairs required, as well as the range of possible repair costs ...
assuming outright replacement of the LCD panel isn't needed.
Aron Roberts
Workstation Software Support Group
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