From: Mohammed Shamma (mshamma_at_haas.berkeley.edu)
Date: Tue Jan 14 2003 - 16:06:27 PST
Yes, the query page is a bit daunting, but since it is only used by our
computing services staff we don't have major support issues. I am,
however, looking forward to version 3.X whenever it comes out. As far as
customizations, I made the following changes:
--Branded to fit the Haas design.
--Modified the code that sends out email messages so that it uses Net::SMTP
instead of directly calling the sendmail binary.
--Modified the authentication mechanism to use samba authentication which
allows users to login with their Windows user names and passwords.
You can see a test version of it at:
https://portal-c.haas.berkeley.edu/bugzilla/index.cgi
-Mohammed
-------------------------------------------------------------------------
Mohammed Shamma
Programmer/Analyst
Haas School of Business
mshamma_at_haas.berkeley.edu
At 02:37 PM 1/14/2003 -0800, you wrote:
>Mohammed:
>Thanks for telling me about your experience with Bugzilla. We definitely
>like that it's free and that it runs on Unix. Our main concern has been
>its user interface, including the somewhat daunting query page. Has that
>been an issue for you? Also, have you made any customizations to it?
>
>I'll let you know of any other info I get that's not posted to Micronet.
>Mimi
>
> >I would also be interested in other experiences with bug tracking software.
> >
> >I know you mentioned Bugzilla already, but I thought I'd share our
> experiences with it. We've been evaluating it for the past six months
> now and are very pleased with it. We use it for both change management
> and bug tracking. Our lab computing group uses it for managing the
> various lab builds they implement every semester. Some of our system
> administrators use it for managing the changes that occur during the
> process of their work. We also use it for managing our web application
> software development.
> >
> >-Mohammed
> >
> >-------------------------------------------------------------------------
> >Mohammed Shamma
> >Programmer/Analyst
> >Haas School of Business
> >mshamma_at_haas.berkeley.edu
> >
> >
> >At 11:22 AM 1/14/2003 -0800, you wrote:
> >>Hi, all:
> >>Is anyone on campus using bugtracking software for their projects or
> their services? We'd be interested in what it is, and how you like it.
> We are currently evaluating FogBUGZ (http://www.fogcreek.com/FogBUGZ/)
> and Bugzilla (http://www.bugzilla.org/).
> >>
> >>Mimi
> >>--
>
>--
>**********************************
>Mimi Mugler
>Programmer/Analyst
>IST-WSS, UC Berkeley
>mmugler_at_uclink.berkeley.edu
>510.642.6157
------------------------------------------------------------------------
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