Re: Dial Up Problem

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From: Aron Roberts (aron@socrates.berkeley.edu)
Date: Wed Sep 25 2002 - 19:05:13 PDT


At 18:16 -0700 2002-09-25, I wrote:
>At 16:10 -0700 2002-09-25, tacito wrote:
>>Yesterday and today I have trouble dialing into several Home IP
>>accounts. I tried all the Home-IP numbers - Warhol, Lucent and
>>General. It gives me an error message saying that "the computer
>>you're dialing into does not respond to a network request. Check
>>your server settings".
>...
> The most likely source of help is a Microsoft Knowledge Base
>article specifically mentioning this error message:
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q299387

   This article identifies a somewhat different error message,
specifically in the context of a virtual private network (VPN)
connection. Mea culpa.

   You might look once again at the articles brought up by a Google
search, such as those mentioned below.

   By the way, in addition to consulting online troubleshooting
articles, assistance with dial-up problems such as yours is available
from two campus consulting offices: one (Connecting@Berkeley
Consulting) for faculty and staff, and the second (the Student
Computer Consulting Service [SCCS]) for students. For further
details about both, see "Getting Help Connecting to the Internet" at:

   http://cab.berkeley.edu/help/help.html

Aron Roberts
Workstation Software Support Group

--

Searching for a fragment of the error phrase you mentioned, "does not respond to a network request" (enclosed in double quotes exactly as shown here) in the Google search engine:

<http://www.google.com/search?q=%22does%20not%20respond%20to%20a%20network%20request%22>

brought up a list of links to Web pages that provide a variety of troubleshooting suggestions for this problem. (Unfortunately, doing a search like this can generate some 'hit or miss' results.) Most of these pages suggest re-configuring or re-installing various Windows networking components.

Some examples of pages which appear to provide relatively easy to understand (if perhaps not always trivial to carry out ;-) suggestions, some of these perhaps with ISP-specific configuration details, included:

http://support.aceinternet.co.uk/faq.asp?id=22 http://www.pacific.net.in/TS/dialing/connect015.html http://www.ecr.net/nonetreq.htm http://support.lexis-nexis.com/lexiscom/record.asp?ArticleID=ID_error_650 http://www.acer.co.in/mmpc/modem.htm#q5

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