Re: Another Eudora help question (please)

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From: Steve Longenbohn (drsteve@uclink.berkeley.edu)
Date: Tue Jun 04 2002 - 13:28:26 PDT

Yes Myriam, that's my experience too.
However, in this case it didn't solve the problem
we even installed into a different drive (she has a D: and C: drive) ... but we
copied wholesale the rest of the files into the new directory and may have
brought the problem with us.

The other solution recommended by several Micronetters, was to look for a mailbox
window that may have been squeezed to a mere vertical line (I've seen this before
too). Unfortunately, this does not seem to be the culprit.

So now we're going to copy the whole eudora directory into a temp folder,
uninstall eudora, clean the registry of any eudora entries, delete any Qualcom
folders, reboot, reinstall Eudora, recreate the user and see if all works at that
point. If it does, then we'll bring back the mailboxes and verify it still shows
mailboxes.
Then bring back the filters and verify
Then bring back the address book and verify
etc etc until we find where it breaks, or find that it doesn't.

She did have 2049 pieces of mail in her trash.
We deleted, closed eudora, restarted eudora and still don't get mailboxes.
So we're going to try the solution outlined above.
Will let micronet know the results.

Myriam Godfrey wrote:

> Isn't this usually fixed by renaming the ini file?
>
> Myriam
>
> At 11:15 AM 04/06/2002 -0700, tedcrum@socrates.Berkeley.EDU wrote:
> >Could the mailbox window be set to a vanishingly small width? I see this a
> >lot in Eudora, which exercises no window discipline.
> >
> >-tc
> >
> > >
> > > Thank heavens for Micronet!
> > > First the good news.
> > > The last response I received solved a thorny problem that affected most
> > > folks in my department. (Styles & Plain Text issue)
> > > Boy are the staff happy campers now!
> > >
> > > Now for the bad news.
> > > I've got a staff member who's Eudora will not display the mailbox window
> > > (usually displayed down the left side of the screen).
> > > We tried exiting Eudora, renaming the Eudora.ini file to Eudora.ini.old
> > > and then restarting Eudora, recreating the user id as if it were a fresh
> > > install. No luck. the mailboxes still don't display.
> > >
> > > Then we uninstalled Eudora, deleted the eudora.ini file, installed ver
> > > 5.0 and the 5.1R upgrade into the folder where the previous install had
> > > been (with the users mailboxes, shortcuts, distribution lists, etc).
> > > Then we started the program, created the user id ... and still no
> > > mailboxes.
> > >
> > > Anyone have an idea what may be causing this manifestation?
> > > and how to fix it?
> > >
> > > My user is using the menu bar to transfer files, but would like to drag
> > > and drop on the mailbox (if only we could make it magically reappear).
> > >
> > > Thanks, in advance.
> > >
> > > --
> > > ***********************************************************************
> > > Steve "DRSTEVE" Longenbohn
> > > University Of California
> > > Admin. Systems: Departmental Technology Solutions (DTS)
> > > 141 University Hall, Berkeley, CA 94720-3814
> > >
> > > System Administrator & PC Doctor
> > > Favorite Star Trek Dr. McCoy Quote:
> > > I'm beginning to think I can heal a rainy day!
> > >
> > > Cellular: 510-812-0256 Voice: 510-643-9777
> > > Fax: 510-643-7775 E-mail: drsteve@uclink.berkeley.edu
> > > ***********************************************************************
> > >
> > >
> > >
> > > ------------------------------------------------------------------------
> > > The following was automatically added to this message by the list server:
> > >
> > > For information about Micronet, including subscribing to
> > > or unsubscribing from its mailing list and finding out
> > > about upcoming meetings, please visit the Micronet Web site:
> > > <http://micronet.berkeley.edu/>.
> > >
> >
> >
> >--
> >Ted Crum
> >tedcrum@socrates.berkeley.edu
> >
> >------------------------------------------------------------------------
> >The following was automatically added to this message by the list server:
> >
> >For information about Micronet, including subscribing to
> >or unsubscribing from its mailing list and finding out
> >about upcoming meetings, please visit the Micronet Web site:
> ><http://micronet.berkeley.edu/>. 

--
***********************************************************************
Steve "DRSTEVE" Longenbohn
University Of California
Admin. Systems: Departmental Technology Solutions (DTS)
141 University Hall, Berkeley, CA  94720-3814

System Administrator & PC Doctor
Favorite Star Trek Dr. McCoy Quote:
     I'm beginning to think I can heal a rainy day!

Cellular: 510-812-0256      Voice:  510-643-9777
Fax:      510-643-7775      E-mail: drsteve@uclink.berkeley.edu
***********************************************************************

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