From: Michael O'Hare (ohare@socrates.berkeley.edu)
Date: Wed Dec 19 2001 - 06:16:47 PST
ATTBI has made itself practically unreachable (one friend found himself
number 1100 in the chat queue) and from the outside, their management
doesn't radiate a lot of concern for the experience of customers nor the
ability to discern what's really going on.
I hope someone is preparing a nice class-action lawsuit, but in the
meantime, it would be very useful to have the name and email or phone
number of a specific person at attbi to whom complaints and comments should
be focused, at least from the UCB community.
Does anyone know such a person and can that point of contact be shared for
common use? Thanks.
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