From: Jeff Ruttman (jruttman@law.berkeley.edu)
Date: Thu Dec 13 2001 - 15:06:24 PST
Kurt True wrote:
>
> I was still offline at home on Saturday morning, so I decided to call the
> AT&T customer support line.
>
> After about two and a half hours on hold, I finally got to speak to a
> tech. I went over the now familiar tale of my fruitless running of the
> configurator and repeated adjustments of my network settings. She ran a
> test and said something to the effect of "You're in California,
> right? Well, we don't really have all our customers in California on the
> new network yet. Sometime next week, you should be back online."
>
Yah...I haven't seen a cable light since Excite turned us off. I WISH I
could have configuration or functionality problems.
Hey! I DID manage to find out how to cancel your service if you so
wish. Even THAT took a few calls and at least an hour on the phone.
They've lost me as I've signed up for DSL; I'll hope for the best
there. Once DSL goes live for me, I'm done with ATT.
Thanks
jeff
-- Jeff Ruttman Computer Services Boalt Hall School of Law 643-6862 #css@law.berkeley.edu------------------------------------------------------------------------ The following was automatically added to this message by the list server:
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