Re: Norton Anti-Virus Re-install Problem

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From: Yoon Lee (yoonlee@sims.berkeley.edu)
Date: Mon Dec 10 2001 - 13:54:05 PST

We ran into the similar problem and had to manually uninstall NAVCE.

Symantec Knowledge Base has the article on this problem:
How to uninstall Norton AntiVirus Corporate Edition 7.5 and 7.6 Server
manually
http://service2.symantec.com/SUPPORT/ent-security.nsf/pfdocs/2001011116210048

Yoon 

-- 
Yoon H. Lee
System Administrator
Computing & Information Services
School of Information Management & Systems
E-MAIL: yoonlee@sims.berkeley.edu

Debra Bartling wrote:
> 
> We have a Windows NT machine that is now in a big mess with Norton
> Anti-Virus Corporate Edition. We are now stuck: Cannot uninstall. Cannot
> install.
> 
> Here is the sequence of events: (As Administrator) ... uninstalled the old
> anti-virus software and rebooted. Tried to install Norton Anti Virus
> Corporate Edition with all the defaults, ran out of disk space, install did
> not complete successfully. Tried to uninstall. Could not. Tried to delete
> everything manually and re-install. Didn't work.
> 
> Any advice?
> 
> Debra Bartling
> Programmer/Analyst
> Earthquake Engineering Research Center
> University of California, Berkeley
> Phone: 510-231-9558
> 
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