From: Kurt True (kurtt@uclink4.berkeley.edu)
Date: Thu Dec 06 2001 - 16:03:25 PST
Well, I was still offline this morning, but I'm going to try a couple more
of the suggestions that have appeared here. I was going to try powering
down the modem this morning, and I'm ashamed to report I couldn't find the
"on/off" switch. Tonight I'm going to try the network neighborhood
solution that Lee Friedman suggested.
Tune in tomorrow for the next exciting chapter. -kt
At 11:48 AM 12/5/2001 -0800, Nicholas Phelps wrote:
>Kurt,
>For clarification, I think there were 2 keys for me. The first was to
>un-check the "Automatically detect settings" box for the browser; this was
>not done on my machine by the automatic configuration software. The
>second key appeared to be patience. I can only speculate that the delay
>was due to AT&T DHCP server capacity issues in allocating IP addresses
>when I logged on during their system startup??? I am currently able to
>connect from a cold boot almost instantaneously, so this does not appear
>to be an issue. I don't know if it makes a difference, but I am also
>quite creative in my swearing.
>
>Have you also cycled the power on your cable modem? Power it down and
>leave it off for a minute or so. I know it may sound stupid, but it has
>worked for me in the past. Does the modem light for a cable connection
>flash or is it continually lit? The light should be solid, indicating a
>good connection to the world. I have had 2 modems go out in the last
>year; both erroneously showed a good cable connection. Are you able to
>ping anyone? Forgive me if you already know this, but go to Start, Run,
>and type in 'ping 128.32.166.1' without the quotation marks. You should
>get a reply, or you are not connecting to the world.
>Nick
>
>At 09:49 AM 12/5/2001 -0800, Kurt True wrote:
>>So just to clarify, you're saying the key to effecting the switch over is
>>you just have to wait a while after you change the settings?
>>
>>I ask because your experience sounds like exactly what I went through
>>this morning, except the part where you waited 10-15 minutes and the
>>modem kicked in. I just turned off the machine after what seemed an
>>appropriate period of cussing. -kt
>>
>>-kt
>>
>>At 12:00 PM 12/4/2001 -0800, Nicholas Phelps wrote:
>>>Hi Ted,
>>>Please excuse my advice if it is too basic or off the mark. Did the
>>>home user check their browser settings? All the check boxes on the LAN
>>>settings page (Settings, Control Panel, Internet Options, Connections)
>>>should be unchecked according to the AT&T instructions. I reviewed the
>>>settings from the auto configuration and found that the network settings
>>>were identical to my manual settings. However, my browser LAN settings
>>>were not changed by the auto configuration; the box to "Automatically
>>>detect settings" was still checked.
>>>
>>>I successfully switched over last night after 30 minutes of mucking
>>>about. I have a Win98 PII and use IE5.5. I used their automatic
>>>configuration software first, with no immediate success. I restored my
>>>old settings, returned to the AT&T site, and used the manual
>>>configuration instructions, with no immediate success. In both
>>>instances, I received brief DHCP error messages after launching the
>>>browser. I called their help line only to hear pre-recorded messages
>>>that were no help. I never reached a tech and was never given the
>>>opportunity to talk to a live person. I finally gave up in frustration
>>>and started to use MS Word. After 10-15 minutes, my cable modem gave a
>>>chime and indicated that I had a good cable connection. I was able to
>>>connect immediately to both the Internet and my email account. The
>>>download speed seemed better, but that may be due to the lack of current users.
>>>
>>>Hope this proves useful. Good luck to your home user.
>>>
>>>Nick
>>>
>>>At 08:52 AM 12/4/2001 -0800, tedcrum@socrates.berkeley.edu wrote:
>>>>Does anyone have any general recommendations for Berkeley users of 2home
>>>>who must switch to ATT?
>>>>
>>>>I have a user at his home who is having trouble reconfiguring.
>>>>
>>>>Thanks,
>>>>
>>>>TC
>>>>
>>>>
>>>>--
>>>>Ted Crum
>>>>tedcrum@socrates.berkeley.edu
>>>
>>>
>>>Nicholas Phelps
>>>HRMS Project Team
>>>University of California, Berkeley
>>>2001 Addison St, Rm 116
>>>Berkeley, Ca 94720-1526
>>>
>>>Ph. 510.643.1013
>>>Fax 510.643.3531
>>>
>>>
>>>------------------------------------------------------------------------
>>>The following was automatically added to this message by the list server:
>>>
>>>For information about Micronet, its meetings and events, and its
>>>mailing list, including information on subscribing and unsubscribing,
>>>see the Micronet Web site at <http://wss.berkeley.edu/micronet/>.
>
>
>------------------------------------------------------------------------
>The following was automatically added to this message by the list server:
>
>For information about Micronet, its meetings and events, and its
>mailing list, including information on subscribing and unsubscribing,
>see the Micronet Web site at <http://wss.berkeley.edu/micronet/>.
------------------------------------------------------------------------
The following was automatically added to this message by the list server:
For information about Micronet, its meetings and events, and its
mailing list, including information on subscribing and unsubscribing,
see the Micronet Web site at <http://wss.berkeley.edu/micronet/>.
This archive was generated by hypermail 2b29 : Thu Dec 06 2001 - 16:07:33 PST