From: Monica Mack (mouse@socrates.berkeley.edu)
Date: Thu Jul 26 2001 - 21:16:57 PDT
Ian,
Not sure why you shudder at the thought of Earthlink. I had Earthlink for
years and had great service from them. I would definitely recommend
Earthlink to anyone looking for an ISP.
Monica
At 07:05 PM 7/26/2001 -0700, Ian Crew wrote:
>Hi all:
>
>Now that LanMinds has apparently decided to pack up shop (see attached
>note), anyone know of a good local ISP to go with instead of Earthlink
><shudder>? Ideally, they'd also have POPs in Marin County.
>
>Thanks!
>
>Ian
>
>--------------------------------------------------------------
>
>From: "IC&C/LanMinds Announcements" <reply@iccx.net>
>Sent: Thursday, July 26, 2001 5:17 PM
>Subject: Important Message to IC&C/LanMinds Dial-Up Customers
>
>
>> Dear IC&C/LanMinds Customer,
>>
>> Internet Commerce & Communications (IC&C) is comprised of many companies
>> including the one that provides your Internet dial-up and E-mail
>> services. IC&C's experience as a dial-up Internet service provider has
>> been exciting, thanks mainly to the efforts of our customers in building
>an
>> online community. The Internet has experienced rapid growth during that
>> time and we have seen many changes in the Internet business including the
>> introduction of high-speed access. At this time IC&C has decided to
>> concentrate our resources on further development of our business to
>> business services rather than dial-up Internet access. We will continue to
>> offer integrated communications solutions, web solutions, networked
>> solutions and dedicated access inclusive of DSL.
>>
>> Because of our commitment to your complete satisfaction, we have worked
>> hard to ensure you will not experience any difficulties because of this
>> decision. We have negotiated a special arrangement with EarthLink to
>> transition your service to their system with no downtime for your dial-up
>> or E-mail accounts.
>>
>> Here are the reasons we have selected EarthLink as our preferred partner
>on
>> this transfer:
>>
>> * EarthLink offers terrific services at competitive prices.
>> * You will be able to retain your current E-mail addresses that are
>> associated with your dial-up account.
>> * Customer support is provided 24/7 via a toll-free number.
>> * EarthLink is a national provider with over 7,500 local access points
>> (POPs) across the county. This will enable customers to access their
>> accounts as they travel across the country.
>> * EarthLink will provide you with a full set-up kit, including EarthLink's
>> proprietary software and Internet Explorer, at no cost to you.
>> * EarthLink's service wins the lion's share of industry awards each year.
>> Recently CNET, Inter@ctive Week, MacHome Journal, Mobile Computing, PC
>> World, and Smart Computing have all rated EarthLink's services the best
>> available.
>>
>> Unless you notify us otherwise by July 27, 2001, EarthLink will
>> automatically set up an EarthLink account that most closely resembles your
>> current service, using your current billing information. The transfer of
>> your account will take place shortly after the above date, and you will
>> receive EarthLink's award winning software and a welcome letter (with your
>> username and password if there is a change). EarthLink and MindSpring have
>> recently merged and you may expect some of the materials to use the
>> MindSpring name.
>>
>> Any remaining funds for prepaid IC&C access will be refunded to you within
>> 30 days after the transfer is complete.
>>
>> Important - Please do not contact EarthLink at this time, as they will
>have
>> no information about your personal account until after August 15, 2001.
>>
>> NOTE: In order to retain your current E-mail addresses, you must transfer
>> your service to EarthLink. IC&C will not be able to service E-mail
>> accounts associated with dial-up accounts after August 15, 2001.
>>
>> EarthLink Service Plans:
>>
>> The Works - $26.95/mo, 5 mailboxes, Unlimited access, 10MB personal web
>> space, 450MB bandwidth, Extra Web Space $4.95/per 5MB, Extra mailboxes
>$5.00/ea
>>
>> Unlimited - $19.95/mo, 3 mailboxes, Unlimited access, 5MB personal web
>> space, 225MB bandwidth, Extra Web Space $4.95/per 5MB, Extra mailboxes
>$5.00/ea
>>
>> Standard - $14.95/mo, 1 mailbox, 20 hours/mo (extra hours $1/hr), 5MB
>> personal web space, 225MB bandwidth, Extra Web Space $4.95/per 5MB, Extra
>> mailboxes $5.00/ea
>>
>> Light - $6.95/mo, 1 mailbox, 5 hours/mo (extra hours $2/hr), 5MB personal
>> web space, 225MB bandwidth, Extra Web Space $4.95/per 5MB, Extra mailboxes
>> $5.00/ea
>>
>> All plans allow International Roaming Access at 10¢ per minute.
>>
>> We recommend you review our FAQs (frequently asked questions) for more
>> information regarding this transition. Just check our homepage or go to:
>>
>> http://www.iccx.net/support/faqs/earthlink/
>>
>> If you have further questions, please email reply@iccx.net or you may call
>> 800-411-6066. Please understand that we may be handling a high volume of
>> inquiries and our response time may be a bit slower than normal.
>>
>> We will respond to all transition inquiries.
>>
>> * For technical or other assistance after you receive your account
>> materials from EarthLink call 1-800-719-4660, 24 hours-a-day, seven days a
>> week. Option 1 for Technical Support, Option 2 for Customer
>> Service. Please do not access Option 3 for Sales as arrangements have
>been
>> made to set up your account.
>>
>> * Complimentary accounts will need to select an EarthLink monthly access
>> plan. We will no longer be able to offer any complimentary accounts.
>>
>> * E-mail only accounts will be converted to the Earthlink Light Service
>> Plan yielding continuity of service and the added benefit of occasional
>> Internet access.
>>
>> We think you deserve the best, and we appreciate your support. We regret
>> that we will no longer be able to service your account, but are proud that
>> we are able to offer you an opportunity to work with the fine people at
>> EarthLink, who are committed to your complete satisfaction.
>>
>> Best Regards,
>>
>> IC&C/LanMinds Team
>--
>
>_____________________________________________________________________________
>| "Dance to it, Sing to it, Love, Cry, Remember | Ian
>Crew |
>| when, Imagine if, Wonder Why" -Anonymous |
>icrew@socrates.Berkeley.EDU |
>|_______________________________________________|_____________________________|
>
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This archive was generated by hypermail 2b29 : Thu Jul 26 2001 - 21:23:34 PDT