Re: Fwd: [ITS] [Fwd: CONEXIS - not MAC Frendly]

Scot:
I agree on all counts, especially the appalling part. I actually meant
UC's specification process, not Conexis'. UC should have included the
requirement that the system be available over the web to browsers on
platforms other than Windows when they were researching replacement
vendors for SHPS. I can perfectly imagine that when Conexis developed
their system, they did it in the way that made business sense to them
(although they might want to take another look at the landscape).

Mimi

On Jan 6, 2009, at 12:11 PM, Scot Hacker wrote:

> It's not like something gets "overlooked" when this happens. Web
> developers don't have to do anything special to make sites Mac
> compatible. It's not like "Oops, we forgot to make our site Mac
> compatible." It's the other way around - a deliberate decision on the
> part of web developers and their bosses to use non-standard, Windows-
> only technologies on the open web. It's never been a good idea, but is
> also a pretty archaic practice at this point.
>
> It's appalling to hear of this kind of thing still happening in 2009.
>
> ./s
>
>
> On Jan 6, 2009, at 11:56 AM, Mimi Mugler wrote:
>
>> Greg:
>> Thanks for forwarding that to the list. While I sympathize with the
>> problems of getting a new system up and running, I just can't agree
>> that having a major system for campus employees like this unavailable
>> to Mac users is a "kink". I don't know how that could not be noticed
>> in the specification process.
>>
>> Mimi
>>
>> On Jan 6, 2009, at 11:47 AM, Greg Merritt wrote:
>>
>>>> -------- Original Message --------
>>>> Subject: CONEXIS - not MAC Frendly
>>>> Date: Tue, 6 Jan 2009 11:18:27 -0800
>>>> From: Marie Johnson <mjohnson_at_berkeley.edu>
>>>> To: <dbc-network_at_berkeley.edu>
>>>>
>>>>
>>>>
>>>> Please post/forward/distribute to faculty and staff in your
>>>> department.
>>>>
>>>> We are aware of the issue MAC users are experiencing – that the
>>>> CONEXIS website is not currently compatible with most MAC browsers
>>>> and does not allow access to anyone using an internet browser other
>>>> than Internet Explorer.
>>>>
>>>> Please note – _you do not have to register in order to use your FSA
>>>> card _or get your account and other information. Registering online
>>>> allows you access to your account information online. But, you can
>>>> also get all of the same information by calling CONEXIS Customer
>>>> Service and speaking to a Customer Service Representative.
>>>>
>>>> Office of the President and CONEXIS are actively working on
>>>> resolving the browser access issue and are looking into what can be
>>>> done to open the CONEXIS site to more browsers. They hope to have
>>>> this resolved in the next week or so.
>>>>
>>>> In the meantime, here are options available to MAC, as well as any
>>>> other, users:
>>>>
>>>> 1. You can call CONEXIS at 1-800-482-4120. The automated phone
>>>> system with your account information is available 24/7 and
>>>> representatives are available from 5:00 a.m. to 5:00 p.m. PT. to
>>>> assist you. You will need your account or Social Security number to
>>>> access this information. Your account number is on your CONEXIS
>>>> welcome letter. My letter is dated 12/18/08.
>>>>
>>>> 2. While locations and hours are somewhat limited during the Winter
>>>> break, you can use a PC in one of the campus computer labs. For
>>>> locations and times: http://facility.berkeley.edu/labs/hours.html
>>>>
>>>> 3. You can come to the HR Benefits Unit, located at 2150 Shattuck
>>>> Ave., Suite 750 (the old Power Bar building above Washington Mutual
>>>> at the corner of Center St. and Shattuck Ave.) and either
>>>>
>>>> a. Drop in between 8:00 a.m. and 5:00 p.m. and use a PC located
>>>> here
>>>> or
>>>>
>>>> b. _By appointment only_: call Amanda at 642-7053 to make an
>>>> appointment to come to the HR Benefits Unit and she will assist you
>>>> in registering your account online.
>>>>
>>>> We will keep you updated on this situation. As with anything new,
>>>> there are always kinks to be worked out.
>>>>
>>>> THANK YOU for your patience!!!
>>>>
>>>> Marie Johnson
>>>>
>>>> Interim Benefits Manager
>>>>
>>>> * *
>>>>
>>>> University of California, Berkeley
>>>>
>>>> Human Resources – Benefits
>>>>
>>>> 2150 Shattuck Ave., Room 750
>>>>
>>>> Berkeley, CA 94704-3540
>>>>
>>>> Telephone #: (510) 642-7730 or (510) 642-7053
>>>>
>>>> Fax#: (510) 643-6856
>>>>
>>>>
>>>> Need a benefits publication or form? Go to: http://atyourservice.ucop.edu/forms_pubs/index.html
>>>>
>>>> ___________________________________________________
>>>> Any questions or comments regarding this message
>>>> should be referred to the contact person within
>>>> this e-mail. Any questions regarding membership
>>>> to this list should be directed to
>>>> OHR Benefits Unit
>>>> benefits_at_uclink.berkeley.edu
>>>> 643-7986
>>>> ***Please DO NOT respond directly to this list.***
>>>>
>>>
>>>
>>>
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>>
>> ~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~
>> Mimi Mugler, Programmer/Analyst
>> CalAgenda, UC Berkeley Calendar Service
>> mmugler_at_berkeley.edu
>> 510.642.6157
>>
>>
>>
>>
>>
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>
> --
> Scot Hacker, Webmaster
> Knight Digital Media Center
> UC Berkeley Graduate School of Journalism
> http://journalism.berkeley.edu
> http://multimedia.journalism.berkeley.edu
>
>
>
>
>
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~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~
Mimi Mugler, Programmer/Analyst
CalAgenda, UC Berkeley Calendar Service
mmugler_at_berkeley.edu
510.642.6157

 
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Received on Tue Jan 06 2009 - 12:21:23 PST