Re: [Micronet] Resolved - Unscheduled Outage

From: Russell Connacher <russellc_at_berkeley.edu>
Date: Wed, 14 May 2008 10:56:24 -0700

Here's your culprit:

At 10:23 AM -0700 5/14/08, Service Desk wrote:
>At roughly 8:30AM a Ricoh printer started an SSDP multicast storm,
>resulting in campus wide disruption of network and workstation
>function. This printer has now been blocked from the network.
>
>IST is working with the vendor and involved departments to update
>the firmware and configuration of these printers to prevent this
>behavior, however there are many of these devices on campus. Due to
>the nature of this particular issue there is no good way to "proof"
>the network against it, as the network is doing what it is supposed
>to. A network "solution" would break more than it fixed.
>
>Thank you,
>
>IST Service Desk

-- 
Russell Connacher                   113 Campbell Hall # 2924
Information Systems                 Berkeley, CA 94720-2924
Undergraduate Advising              (510)643-9892, 642-2372(FAX)
College of Letters & Science, UCB   russellc_at_berkeley.edu
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Received on Wed May 14 2008 - 11:06:30 PDT

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