Re: Problem printing PDF documents from Safari

Jack,

I don't know if you're having the same problem I
was, but I had a similar problem using Acrobat
Professional 8 only I would get a "The Document
Cannot be Printed" error and never get any kind of
sign it was even trying to print. This wasn't
from Safari, just trying to print directly from a
PDF itself. I could print to other printers
except to mine and I could print from my Acrobat
Reader v.6 to my printer. My printer seemed to be
the key and it's an old Laserwriter 16/600 PS. I
could print from both Acrobat versions to HPs in
other offices without a problem. So I just assumed
it was something about Acrobat Pro. v.8 and my
printer. I suspect it might be a postscript
issue, but I'm sure. I didn't have a cure, just a
workaround (I use Acrobat Reader 6 to print PDFs
to my printer), but if you are having trouble from
one computer to a specific printer, I'd suspect
maybe a postscript issue, but that's just my theory.

Beth

jpk_at_berkeley.edu wrote:
> I have a user who uses Safari 2.0 on a Mac running 10.4.10 with a problem
> printing out a PDF document that has opened in Safari. When the print
> command is invoked, it behaves as if the document is printing, Print
> Monitor indicates that the print job executed but no output from the
> networked printer ( no flashing lights on printer either ).
>
> The only way this user can print is to save PDF file to the hard drive and
> open with Acrobat Reader.
> ( He has Reader 8.1 - I checked for updates ).
>
> Other Mac in our department with the same version OS and Acrobat Reader
> print from Safari fine.
>
> If anyone has suggestions, much appreciated.
>
> Jack King
> Disabled Students Program
> Cesar Chavez Center
>
>
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-- 
***************************************************
Beth Muramoto
Computer Resource Specialist
Graduate School of Education
University of California, Berkeley
1650 Tolman Hall
Berkeley, CA 94720
Email:  mailto:bmuramot_at_berkeley.edu
Phone:  (510) 643-0203
Fax:  (510) 643-6239
The Formula for Success:  Underpromise, overdeliver
				- Tom Peters
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Messages you send to this mailing list are public and world-viewable,
and the list's archives can be browsed and searched on the Internet.
This means these messages can be viewed by (among others) your bosses,
prospective employers, and people who have known you in the past.