Re: Color solid ink printer eating up ink!

On Apr 21 at 11:07, "Richard DeShong" wrote:

> > Carolyn Sell wrote...
> > ...I will never buy another Xerox product for my department.
>
> Your experience with this one product sounds frustrating. But throwing out
> the above statement on a listserve feels to me the equivelant of saying "I
> will never buy a GM car again". My reaction is... so many products,
> dealerships, service centers.

I don't know enough about Carolyn's experience to know whether it's
ineptitude on the part of Xerox or an honest-to-God conspiracy of
withholding information to drive up ink usage...but assume for a moment
that it's the latter. Are you saying she shouldn't hold that against
Xerox in future purchasing decisions? Dealing with any vendor for any
product will cause some amount of slime to rub off on you, but IMO it's
the right thing to do to remember (for some finite period of time) when a
vendor back-stabs you, spread the word to your colleagues, and abstain
from doing business with them. Without any such feedback, vendor
underhandedness would be even worse than it is currently.

Mike

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Received on Fri Apr 21 11:48:37 2006