Re: Color solid ink printer eating up ink!

Don't get me going. I have two Xerox 8400 Phasers and have never
been able to get the service people to tell me how to bypass the
cleaning cycle. In addition, the printers spit out probably 25-30
sheets of blank paper randomly all day long and that hasn't been
fixed either. I recently had service done and was presented with a
bill for over $1500, far more than the printer cost. I am disputing
the charges since we were not given even a verbal estimate in
advance. I will never buy another Xerox product for my department.

--Carolyn (Physics)

At 8:40 PM -0700 4/20/06, Gary Hsueh wrote:
>Dear Magnetters,
>
>About two months ago, my office bought a Xerox 8550DT solid ink
>printer thinking that the solid ink would cost less in the long run
>because it had less consumables - no toner cartidges and drums to
>replace. However, it has consistently eaten up more ink by running
>cleaning cycles on a daily basis, than it has used ink to print on
>paper! Each ink block is supposed to run more than 1,000 pages but
>we've already run through 4 blocks of each color - $200+ worth -
>with a total print count of less than 1,000.
>
>Has anyone experienced this kind of problem before?
>
>Gary
>for ATDP at the School of Education
>
>
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Received on Fri Apr 21 08:20:57 2006