Re: [Micronet] Re: unable to send outside berkeley.edu domain

Yes, I am on the lists!

I called Michael, it was cleared up by restarting his system. He
also switched back to the Alternate Port and it is still working
fine. We have not had any other complaints, I have talked to our sys
admins and nothing has been changed on the system.

Any other problems, please write to me and I will investigate.

Thanks,

Bernie Rossi
CalMail Consulting

At 2:19 PM -0800 3/6/06, Ted Crum wrote:
>I've had a user here with the same problem for two days. I sent her the KB
>article and all her setting were right. It fixed itself when I walked into
>her office this morning. Something Is Going On. Any Calmail admins on the
>list...
>
>-Ted Crum
>
>--
>
>Ted Crum
>tedcrum@socrates.berkeley.edu
>
>On Mon, 6 Mar 2006, Michael Rimar wrote:
>
>> Oh, well. I guess just another mystery...
>>
>> Aron: yes, berkeley.edu domain addresses worked OK. I checked my
>> settings against the kb info and found that I had Required alt port
>> instead of Required START TLS. But when I changed it, still didn't work.
>>
>> I restarted and all works now.
>>
>> Thanks for your help,
>> Michael
>>
>> At 01:38 PM 3/6/2006, Aron Roberts wrote:
>> >Hi Michael,
>> >
>> > (not copying the user group lists on this one ...)
>> >
>> >In the message "[MAGNet] unable to send outside berkeley.edu
>> >domain", dated 3/6/06, Michael Rimar wrote:
>> >
>> >>I haven't been able to send outside the campus today. I haven't
>> >>changed my settings since I last used Eudora 7, WinXP SP2 on Friday.
>> >>
>> >>I now get error 550 relay not permitted.
>> >
>> > First thing to check - regardless of whether your settings have
>> > changed - is to carefully verify every single setting for Eudora
>> > for Windows listed in:
>> >
>> > http://kb.berkeley.edu/kb404
>> >
>> > That includes not just enabling "Allow authentication" in
>> > Eudora's "Sending Mail" options, but *every* setting. I can't tell
>> > you how many times in my own experience a single, seemingly
>> > extraneous setting, can cause unexpected sending or receiving problems.
>> >
>> > If that doesn't turn up the cause, you might also experiment - as
>> > a troubleshooting technique - with using a different sending port,
>> > such as 465 or 570. Changes to make to use port 465 are described
>> > in <http://kb.berkeley.edu/kb352>.
>> >
>> > Also, it it a correct assumption that checking mail and sending
>> > mail to berkeley.edu addresses works just fine for you? That's
>> > implied, but not stated in the earlier message.
>> >
>> >Aron Roberts
>> >Workstation Software Support Group
>> >
>> >P.S. I'm not currently experiencing any relaying errors when sending
>> >mail to several off-campus addresses, so although it is possible, it
>> >seems unlikely to be a CalMail system issue.
>>
>> ------------------------------
>> Michael Rimar
>> Administrative Assistant
>> UC Botanical Garden
>> 200 Centennial Drive #5045
>> Berkeley, CA 94720-5045
>> 510-642-0849
>> fax 510-642-3012
>> http://botanicalgarden.berkeley.edu
>>
>>
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Received on Mon Mar 6 14:44:51 2006