Re: Norton AntiVirus LiveUpdate "Microdefs Error" w/Mac OS X 10.3.9

whoever uses AntiVirus for osx ??

for what? i am using mac for 10 years never had a virus!!

and i thought norton is not longer compactible with osx since
10.2 ?

cheers
On 21. Apr 2005, at 21:32 Uhr, Aron Roberts wrote:

> Another recently-added FAQ entry covers an issue that may affect a
> small number of Norton AntiVirus 9.0.x for Mac OS X users who upgrade
> to Mac OS X 10.3.9, after which they may encounter a "Microdefs Error"
> message when attempting to update virus definitions via LiveUpdate:
>
>> Mac OS X 10.3.9: Norton AntiVirus's LiveUpdate feature reports
>> "Microdefs Error. LiveUpdate had an error updating the virus
>> definitions" when you attempt to update virus definitions (April 20,
>> 2005, updated April 21, 2005)
>>
>> Solution: Use your existing copy of LiveUpdate to download an
>> update to LiveUpdate version 3.0.3 or later, which resolves this
>> problem. Until you can do so, or if this doesn't work for you, a
>> workaround is to manually update your virus definitions by
>> downloading and installing the latest Intelligent Updater file from
>> the Symantec website.
>>
>> Details: After updating to Mac OS X 10.3.9, some users began
>> encountering the error message "Microdefs Error. LiveUpdate had an
>> error updating the virus definitions", after which the downloading
>> stops. LiveUpdate is still able to download product updates.
>>
>> The MacInTouch website notes that Norton AntiVirus's vendor,
>> Symantec Corporation, suggests that you take the following steps to
>> resolve this problem:
>>
>> 1. Open the Norton AntiVirus application.
>> 2. Click the LiveUpdate button.
>> 3. Click the Customize this Update Session button.
>> 4. When a list of available updates appear, remove check marks
>> from all products except LiveUpdate.
>> 5. Select (click on) LiveUpdate in the list, and make sure
>> that the name and/or description that appears mentions version 3.0.3.
>> 6. Click Update.
>> 7. When the Summary window appears, quit LiveUpdate.
>>
>> Until you can update your copy of LiveUpdate, or if for some
>> reason the steps listed above don't work for you, you can also use
>> the temporary workaround of manually downloading and installing the
>> latest Norton AntiVirus for Macintosh 9.x Intelligent Updater file
>> from that company's website, which will update your virus
>> definitions. (You will need to periodically check for updates to that
>> file and download new versions until you can resolve this problem.)
>> The following article provides details about how to do so:
>>
>> Error: "Microdefs Error" while downloading virus definitions
>> using LiveUpdate after upgrading to Mac OS X 10.3.9
>> (http://service1.symantec.com/SUPPORT/num.nsf/docid/2005041811485611)
>
> FYI,
>
> Aron Roberts
> Workstation Software Support Group
>
>
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