Re: Norton Anti Virus 9.02 installation Frustrations

From: Aron Roberts <aron_at_socrates.berkeley.edu>
Date: Thu Mar 03 2005 - 12:39:20 PST

In the message "[MAGNet] Norton Anti Virus 9.02 installation
Frustrations", dated 2005-03-03, Pedro Alvarez, Jr. wrote:

>OS 10.2.8:
>Live Update won't work. I've had problems installing Norton 9.02 on
>a user's computer. I get a message that says Live Update is missing
>some parts try re-installing. I've done this to no avail.
>I thought if I manually deleted everything associated with Norton &
>Live Update and started over I might have success.
>But, I can't delete Live Update folders: I get a message: Cannot
>delete belongs to root.
>I've gone to Get Info and changed ownership and permissions but I
>still can't delete.
>Can anyone point me in the right direction?

   To uninstall Norton AntiVirus (NAV) for Mac OS X, in order to start
'fresh' with a new installation:

1. Use the "Symantec Uninstaller 1.0.1" utility, included in
    Symantec's and the campus's distribution of NAV, both on
    the WSS Software site <http://wss.berkeley.edu> and the
     C_at_B 2005 CD <http://cab.berkeley.edu>.

2. If this doesn't work, try running the NortonUninstaller script
    to perform a complete uninstall. (This is the "nuclear weapon"
    approach, to be used as a last resort.)

   "Uninstalling all Symantec Macintosh programs using the
    NortonUninstall removal utility"
    http://service1.symantec.com/SUPPORT/num.nsf/docid/2002110814042611

    (Heed the warning on that page before proceeding.)

Aron Roberts
Workstation Software Support Group

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Received on Thu Mar 3 12:41:37 2005

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