Re: Norton AntiVirus "your antivirus subscription has expired" issue

What are we supposed to do if we are getting this message and we have
already updated to 9.0.2. long ago (apparently a year ago)? I have a
few machines with this issue now, and in fact the subscription on my
machine just expired this month.

Greg German
Educational Technology Services

At 11:56 AM -0700 8/18/04, Aron Roberts wrote:
> Some users of Norton AntiVirus for Mac OS X may start encountering
>"Your antivirus subscription has expired" messages when using
>LiveUpdate to update their virus definitions.
>
> This issue will affect users who have installed Norton AntiVirus
>versions 8.0.x or 9.0 under Mac OS X at least a year ago. It may
>also affect users of version 9.0.1.
>
> The solution is to update this product to version 9.0.2 using the
>installer available on the Connecting@Berkeley 2005 CD or on the WSS
>Software website, as described below.
>
>Aron Roberts
>Workstation Software Support Group
>
>--
>
>Mac OS X: Norton AntiVirus 9.0 or 9.0.1's LiveUpdate feature reports
>"Your antivirus subscription has expired" when you attempt to update
>virus definitions (August 18, 2004)
>
>Solution: This issue is resolved by installing the Norton AntiVirus
>9.0.2 update, which is available on the Connecting@Berkeley 2005 CD
>and can also be downloaded from the WSS Software website
>(http://software.berkeley.edu).
>
>Details: Norton AntiVirus for the Macintosh has a built-in one-year
>expiration period, which begins when you first install it on your
>computer. After expiration you can no longer update Norton AntiVirus
>with new virus definitions using its LiveUpdate feature. The message
>that LiveUpdate displays after expiration is similar to the
>following:
>
> Your antivirus subscription has expired. In order to continue
> receiving virus definitions, you must buy a new subscription key.
>
>Installing the 9.0.2 update to Norton AntiVirus 'resets' the
>expiration clock for an additional one-year period.
>
>------------------------------------------------------------------------
>The following was automatically added to this message by the list server:
>
>For information about MAGNet, its meetings and events, and its
>mailing list, including information on subscribing and unsubscribing,
>see the MAGNet Web site at <http://magnet.berkeley.edu/>.

------------------------------------------------------------------------
The following was automatically added to this message by the list server:

For information about MAGNet, its meetings and events, and its
mailing list, including information on subscribing and unsubscribing,
see the MAGNet Web site at <http://magnet.berkeley.edu/>.
Received on Thu Sep 2 10:17:43 2004