Thanks, Jon.
In this case i was talking about using the Restore command within NAV
to return the quarantined file to its original location, deleting
recent junk/possibly infected emails and re-running NAV. Would that
work?
I realize that the mailbox only 'appears' to be separate emails--but
virus/worms are attachments which are (?) separate files. Are there
cases of malicious code simply inserted into the text/body of the
message?
thanks
Michael
And yes I was avoiding admitting that there is no backup of this users files...
At 12:20 PM -0700 8/10/04, Jon Johnsen wrote:
>Once a message is in a mail box, it isn't a separate, but just part
>of the file in.mbx. You've really answered your own question. We
>have seen that happen. Our solution has been to do a restore from
>the previous night's backup.
>
>Good luck.
>
>
>At 12:09 PM 8/10/2004, you wrote:
>>Hi
>>
>>very unexpected activity...user suddenly got a message that toc for
>>In box needed to be rebuilt, he said OK and when done the In box
>>was empty.
>>
>>In fact the In.mbx file is zero bytes.
>>
>>But now we have found that In.mbx is in quarantine! Why would NAV
>>move the whole file into quarantine and not just the infecting
>>file. We suspect that somehow the virus is not an attachment but
>>rather some kind of scripting/commands within the email.
>>
>>What is the risk of Restoring the quarantined file, deleting recent
>>junk emails and re-running NAV?
>>
>>Help!
>>
>>thanks
>>
>>Michael
>>--
>>------------------------------
>>Michael Rimar
>>Administrative Assistant
>>UC Botanical Garden
>>200 Centennial Drive #5045
>>Berkeley, CA 94720-5045
>>(510) 642-0849
>>fax (510) 642-3012
>>http://botanicalgarden.berkeley.edu
>>------------------------------
>>
>>"There's no bad weather, only the wrong clothes"
>>Scottish fisherman's proverb
>>
>>------------------------------------------------------------------------
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>>
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>>about upcoming meetings, please visit the Micronet Web site:
>><http://micronet.berkeley.edu/>.
>
>
>Jon Johnsen
>Information Systems Office
>School of Public Health, UC Berkeley
>510 643.4357
-- ------------------------------ Michael Rimar Administrative Assistant UC Botanical Garden 200 Centennial Drive #5045 Berkeley, CA 94720-5045 (510) 642-0849 fax (510) 642-3012 http://botanicalgarden.berkeley.edu ------------------------------ "There's no bad weather, only the wrong clothes" Scottish fisherman's proverb ------------------------------------------------------------------------ The following was automatically added to this message by the list server: For information about MAGNet, its meetings and events, and its mailing list, including information on subscribing and unsubscribing, see the MAGNet Web site at <http://magnet.berkeley.edu/>.Received on Tue Aug 10 12:47:21 2004
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