Re: Norton AV/Live Update asks for CD

Hi Kristina,

At 12:31 -0700 2004-05-03, Ctr. for Health & Public Policy Studies wrote:
>I was wondering if anyone knows how to fix the annoying problem of
>NAV 7.0.2 (on OS 9.2.2) asking for the CD every time it tries to
>install available updates. I have it scheduled to update once a week,
>but every morning (!) it gives me a message: Please install CD. And I
>have to click cance l several times before I can close out of NAV.
>I have tried deleting Norton and reinstalling it from the
>software.berkeley.edu page, hoping that the problem would disappear.
>But it didn't help.
>Any tips?

   The following Symantec Knowledge Base article addresses this problem:

   "You are prompted to insert either the NUM or NAVM CD while attempting
   to use LiveUpdate ..."
   http://service1.symantec.com/SUPPORT/num.nsf/docid/2000101209155611

Aron Roberts
Workstation Software Support Group

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Received on Mon May 3 12:40:44 2004