An update to CalMail Consulting's instructions for users of Eudora
for Macintosh or Mail for Mac OS X who may be experiencing problems
using the new campus email system, CalMail:
CalMail Consulting wrote:
>CalMail is in full production! ...
> Enclosed is a preliminary troubleshooting guide based on the
>problems we have seen with the early migrators. ...
>7. They have made the changes, either getting error messages with
>"security" in the message, or mail client checks mail and shows
>nothing.
>
>This might be a problem with the SSL connection. ... We are seeing problems
>with Macs using OS 10.3 and Eudora. Turning off SSL stops the problems.
As of last Friday, specific troubleshooting instructions for anyone
using Eudora for the Macintosh with Mac OS X 10.3 ("Panther") have
been available at:
http://bert.berkeley.edu/calmail/help/troubleshooting/eudoramac-encryption.html
Can't receive or send mail under Mac OS X 10.3 ("Panther")
Summary: If you're using Eudora for Macintosh version 6.0 or
higher, either follow QUALCOMM's instructions to install at least
one certificate in your Keychain or turn off encryption for checking
and sending mail. If you're
using Eudora for Macintosh version 5.2.1 or
earlier, either turn off encryption for checking and sending mail
or upgrade to version 6.0 or higher.
>8. Macs and Apple Mail problems.
>
>If they are on a Mac, using Apple Mail, they will need to turn off
>CRAM-MD5 in order to access. Tell them to look in their settings for
>the CRAM-MD5 option.
Instructions regarding this problem affecting Mail for Mac OS X
(aka "Apple Mail") will be linked from the following page later today:
http://bert.berkeley.edu/calmail/help/troubleshooting/
Aron Roberts
Workstation Software Support Group
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Received on Tue Jan 20 06:30:34 2004
This archive was generated by hypermail 2.1.8 : Tue Jan 20 2004 - 06:30:34 PST