From: Paul Colley (pcolley@uclink.berkeley.edu)
Date: Thu Jul 17 2003 - 14:21:09 PDT
I've encountered this exact issue.
I found that even though the window isn't visible, you can still use
cmd-a to select all the messages and then transfer them all to a new
temporary folder. Then I would quit Eudora, trash the In mailbox
file and restart Eudora to have it create a new In mailbox. Then
transfer all the messages back again. This might be easier than
exporting to a different mail program. As you experienced though,
the issue would come back again after a few days.
My final solution was to upgrade the user to Mac OS X.
Thanks,
Paul
At 10:11 AM -0700 7/17/03, Michelle Bautista wrote:
>Has anyone seen this before?
>
>I've got a user Eudora 5.2.3 (whatever is the latest for OS 9) on OS
>9.2.2. When she opens Eudora and she tries to open the inbox, nothing
>appears even through under the Window menu it says the Inbox is open.
>Making a copy of the mailbox won't open. The only way I can get it back,
>is by exporting the mail to say Outlook then reimporting it to Eudora, but
>then the problem comes back again.
>
>I've had to switch her to Outlook Express which hasn't been great.
>Ideally, I'd like to solve the Eudora problem.
>
>Any ideas? Suggestions?
>
>The Eudora knowledgebase though usually great doesn't give me any clues.
>
>thanks, Michelle
**************************************
Paul Colley
Systems Manager
Environment, Health, and Safety
317 University Hall
UC Berkeley
(510) 643-9366
*****************************
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