From: Wyn Davies (wyn@apple.com)
Date: Thu Nov 01 2001 - 13:05:51 PST
Apple has not made any announcements around the additional language support.
When I hear something, I will let people know.
.wyn
>
> Can anyone help me out of this situation?
>
> I received my OS X update CD directly from Apple. It is build 5G64. This
> build does not include native support for Chinese which is critical to my
> research (Chinese history). A couple of weeks after the 10.1 was released,
> Apple quietly replaced this disc with another one containing Build 5J14.
> This disc does have Chinese support.
>
> I have waited several weeks for Apple to post Chinese support as a
> downloadable software update. They have not. It would probably be
> something on the order of 60 meg. anyway (which I am not looking forward
> to).
>
> I called Apple and they will not send me a disc with the new build unless I
> send them another $20 for shipping and handling. On campus, the Scholar's
> Workstation will not give me a free update CD because I did not purchase my
> original 10.0x cd from them.
>
> In essence, I have to buy 10.1 again to get the components I need. This is
> absurd. I already own a license for the software and I'm basically being
> punished for having received my update disc early. Sure, I could stay in OS
> 9.21. But this leaves a bad taste in my mouth on principle.
>
> I invite the campus Apple rep to comment on this and I apologize if this
> strikes some as not appropriate for the list. But it is an end user problem
> by no means confined to myself.
>
>
> -------------------------------------
> Glenn D. Tiffert
> tiffert@post.harvard.edu
>
>
>
>
>
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-----------
Wyn Davies
Sr. Systems Engineer - Higher Education
Apple
One Infinite Loop MS: 38-1HE
Cupertino, CA 95014
Ph: 408-974-1088 Fax: 408-974-9917
Pager: 877-394-6077
wyn@apple.com
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