by Tom Holub
LSCR is seeking a talented and experienced desktop support
person to
join our group. The position is a Programmer/Analyst II, and
will be working on our "Tilden" team, providing desktop support for
Windows and Mac clients in many different academic departments in
Barrows, Dwinelle, Wheeler, and other buildings on campus.
The position will also be the second-in-command for our Windows server
team, helping our primary server administrator with day-to-day tasks
and migration projects. We are planning to move to a totally
new server architecture, hosted in the campus data center, and this
position will be instrumental in defining and implementing that new
architecture.
Responsibilities
- Provide expert hardware/software support for PC and
Macintosh systems to departments and programs within the College of
Letters & Science.
- Responsible for installation, configuration, system
security, and troubleshooting a variety of technical issues in a
multi-platform environment that includes Microsoft Windows and
Macintosh systems.
- Adhere to strong (industry standard) systems administration
techniques and procedures.
- Provide hands-on training for new customer supported
software applications and/or databases.
- As a member of the Windows server team, work with Windows
servers and Active Directory, including managing user permissions,
managing groups, monitoring account policies, and troubleshooting group
policies.
- Assist in implementing system security policy, including
firewalls, server/client access, file permissions, and creating and
managing user accounts.
Requirements
- Significant experience installing and configuring Windows
desktop clients (Windows 2000 and XP).
- Experience working with Windows file sharing and print
servers.
- Knowledge of Microsoft Office and other typical desktop
applications.
- Excellent oral and written communication, customer
service, and organizational skills.
- This position has been designated as sensitive and may
require a Criminal Background Check. We reserve the right to make
employment contingent upon successful completion of a Criminal
Background Check.
Desired qualifications
- Experience troubleshooting and managing Mac OS X desktop
systems.
- Experience with FileMaker Pro database development and
design.
To apply
This is a permanent, full-time position, with a hiring salary range of
$46,452 to $65,448, depending upon experience. To apply, go
to the campus job listing site at jobs.berkeley.edu
and indicate job #4378. To be eligible for the position, you
must apply through jobs.berkeley.edu, but you may also wish to forward
a copy of your resume and cover letter directly to me as the hiring
manager (at tom@LS.Berkeley.EDU), as the jobs.berkeley.edu site is
awkward
to use.
The University of California, Berkeley is an Equal Opportunity
Employer. We offer a diverse working environment, competitive salaries,
and comprehensive benefits.
Feel free to contact me if you have any questions about the position.
Updater: Tom Holub. Last reviewed: July 02, 2008
